Thanks @manukall and @idi527 you helped me resolve my issue.
@manukall: you were right, I had not un-commented the config :phoenix, :serve_endpoints, true
in my prod.exs config file.
After fixing that, re-building, re-deploying and re-starting, then I was able to use the remote_console as @idi527 suggested (using the appName.Endpoint from my prod.exs file, appending .Server to the end of that then issuing this command on the console::sys.get_state Myapp.Endpoint.Server
The result verified the successful operation:
{:state, {:local, Myapp.Endpoint.Server}, :one_for_one,
[{:child, #PID<0.1338.0>, {:ranch_listener_sup, Myapp.Endpoint.HTTP},
{Phoenix.Endpoint.CowboyHandler, :start_link,
[:http, Myapp.Endpoint,
{:ranch_listener_sup, :start_link,
[Myapp.Endpoint.HTTP, 100, :ranch_tcp,
[max_connections: 16384, port: 4000], :cowboy_protocol,
[env: [dispatch: [{:_, [],
[{["socket", "websocket"], [], Phoenix.Endpoint.CowboyWebSocket,
{Phoenix.Transports.WebSocket,
{Myapp.Endpoint, Myapp.UserSocket, :websocket}}},
{:_, [], Plug.Adapters.Cowboy.Handler,
{Myapp.Endpoint, []}}]}]]]]}]}, :permanent, :infinity, :supervisor,
[:ranch_listener_sup]}], :undefined, 3, 5, [], 0, Phoenix.Endpoint.Server,
{:myapp, Myapp.Endpoint}}