Is Timber.io dead? - what is an industry standard alternative?

Afaik timber is in lowest level of support mode by their creators, while they’re working on https://vector.dev/. Personally I’ve moved away from them to AppSignal, as I actually needed exception tracking, while logs are fine stored locally by systemd. There are many other tools out there doing log aggregation, but not all of them might have specific elixir integrations (and depending on your sysadmin skills might not even need one)

I’ve moved from using Timber to using Logflare Logger Backend by @chasers

So cool!

Yeah I’m a paying customer but have yet to ever hear back from their support. As soon as I get the time we will move our product to another service.

btw our stack traces look like this (looks like a new bug I have to fix), and you can easily bring up all of them with the query:

m.level:"error"

https://p195.p4.n0.cdn.getcloudapp.com/items/X6uN2xqp/Screen%20Shot%202020-08-06%20at%2011.23.04%20AM.png?v=2ab701e458d86f879b72830e1374df47

We have had very similar experience, and preemptively moved everything to AppSignal. It’s a shame because they had very good Elixir exception catching library. Only now, with 2.0-beta AppSignal is catching up with it, and will be able to actually catch all exceptions in the system.

But anyway, not all start-ups succeed, in fact most don’t.

No. But they continue to charge (even emailing me asking to upgrade my service) but provide flakey service and zero customer support. It’s not a great way of operating.

I use AppSignal for error reporting & instrumentation and I’m very happy with it.

Now I need to find a logging aggregator that is stable, production ready and easy to use.

@chasers would you suggest Logflare right now for my use-case?

Yep, we are stable and production ready. I’ve been using our own backend to push our prod Elixir logs to staging for qa. I also use our Cloudflare app to push CDN logs to prod. So I very much use Logflare for Logflare.

Would love to have you on board, and I’d be happy to jump on a demo or something if you like. I feel like our Elixir logger stuff is fairly self explanatory but if you need help just let me know!

edit: FWIW we have over 2,000 active “sources” sending data daily, and a number of them are sending quite a lot of data.

@jesse The Gigalixir “drains” UI has 2 placeholder “example” URLs for drains. One is papertrail and the other is timber. Can you maybe remove the timber one, since timber seems to be dead? Maybe a shiny new logflare URL instead? e.g. https://api.logflare.app/logs/syslog?api_key=API_KEY&source=SOURCE_ID

here is the current UI:

gigalixir add drain602×414 18 KB

Would love to swap that link out