Ops Software Engineer - Elixir, Remote / NYC / Santa Barbara, CA, USA

Ops Software Engineer - Elixir, (Remote/NYC/Santa Barbara), USA

About us

My name: Austin Cockerill
My position: Recruiter
Company name: Jackpocket
Website: https://jackpocket.com/
Country: USA
Company info and history (how you’re using Elixir etc):

Jackpocket is the 3rd party app that allows end users to purchase official state lottery tickets on their smartphones. We’re on a crazy growth trajectory and looking to more than double our headcount from 40 to 80+ within the year. We’re live in 10 states currently and expanding rapidly. We operate physical locations in each state in order to process tickets and much of the tech infrastructure on the operations side of the business is coded in elixir - we’re looking for a full time hire to lead elixir dev efforts and help us scale!

About the job

Job title: Senior Operations Software Engineer
Job description:

Jackpocket is the first mobile lottery app in the U.S. that offers players a secure way to order official state lottery tickets, such as Powerball, Mega Millions, and more, via their smartphones. We’re creating a more convenient, fun, and responsible way to play the lottery by modernizing the $300B global lottery market with a mobile platform that everyone, including grandma, can feel good about.

Jackpocket is looking for an experienced, self-driven Operations Software Engineer that will help the company scale its operations systems as it expands into new markets. As a member of the operations tech team, you’ll be tasked with improving existing systems by building for durability, stability and scalability. With opportunities to work on technologies that range from embedded system development to full-blown ML, this position is perfect for a versatile engineer with a breadth of skills who craves variety.


  • Work alongside Developers and DevOps to ensure that the system is stable and scaling as designed
  • Introduce and implement new features across the Jackpocket operations infrastructure. This includes:
    • Retrofitting existing systems to add scalability and concurrency
    • Implementing new devices to improve operational efficiency
    • Composing Helm charts to simplify system deployment
  • Participate in the architectural evolution of the Jackpocket system
  • Profile systems to determine bottlenecks and to forecast system capacity
  • Provide support to local lottery operations to ensure live systems are performing properly
  • Work with the operations team, retailers, and the product team to implement requirements
  • Document operations policies and instructions to aid in troubleshooting


  • 4+ years as a Software Engineer or a comparable position working with highly scalable systems
  • Knowledge and experience with multi-threading, concurrency and building resilient systems
  • Experience with Elixir, Python and Java
  • Familiarity with Ruby and C++
  • Experience with SQL and working with RDBMs such as Postgres
  • Completed full lifecycle development, design, development, testing through to deployment
  • Knowledge of functional programming and architectural design principles
  • Able to diagnose live systems and trace errors

Preferred Qualifications

  • Kubernetes and Docker experience
  • Graphics and image programming
  • ML, CNN and Tensorflow experience
  • Knowledge of message queue systems
  • Experience with networking technologies
  • Experience with networking technologies

Why Jackpocket?

  • Medical insurance covered up to 100% by Jackpocket
  • Dental & vision insurance
  • 401(k) matching
  • Stock options
  • Commuter benefits and Citi Bike membership
  • Discounted gym membership
  • Catered meals and stocked kitchen
  • Flexible working hours
  • Autonomy and upward mobility

apply directly here: https://grnh.se/dc9f50fe2us

Salary range: Open
Position on remote work: Yes
Qualifications or experience required: Open

About the interview process

Interview process will consist of 2 phone interviews and 4-5 formal interviews over Zoom

Further info

Feel free to apply directly here: https://grnh.se/dc9f50fe2us
I can be reached at austin.cockerill@jackpocket.com or 929 314 3998

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