Very nice!
Thought about XMPP support? We currently use Olark for live chat and Adium (on Mac) as client software. This way we don’t have to have the chat as a browser window AND we don’t have to live with the (currently) crappy chat software that some of the other provides have created.
We can simply use standardised XMPP clients.
We’re looking to migrate from Olark because of its crappy loading times (PageSpeed/Lighthouse).
