Erlang machine stopped instantly (distribution name conflict?). The service is not restarted as OnFail is set to ignore

I have created a release…its working fine on another windows server but its failing on the actual server where i want to deploy the system on… bin/RELEASE_NAME commands are all failing expect for bin/RELEASE_NAME install and when i check for windows event viewers am getting this

Erlang machine stopped instantly (distribution name conflict?). The service is not restarted as OnFail is set to ignore

note: All the the servers are running on windows server 2016

what could be wrong?

Check and see if any log files were generated in <app_name>/tmp/log/ (erlang.log.1 & run_erl.log). You may find some clues there if so.