Senior Software Engineer – Hyper, Remote US/Canada

Introductory paragraph

Hyper is seeking a Senior Software Developer to help shape the future of emergency response. You’ll join a mission-driven team building AI-powered voice solutions that are transforming how 911 and emergency services operate across North America. This is an opportunity to have a direct impact on critical public services, working at the intersection of real-time systems, voice processing, and artificial intelligence.

About us

My name: Sameer Vohra
My position: Software Engineer
Company name: Hyper
Company website: callhyper.com
Company headquarters (country): Canada
Company info and history: Hyper is revolutionizing emergency response systems with advanced AI. Our voice AI platform automates non-emergency calls for 911 and 311, reducing wait times and letting skilled call-takers focus on urgent emergencies. We use Elixir and modern cloud technologies to deliver scalable, secure, and reliable solutions for public safety agencies.

About the job

Job title: Senior Software Developer
Job description:
Develop and iterate on real-time voice AI features for emergency communication tools
Influence architecture and product features as we scale
Own feature development across backend and frontend
Optimize audio processing algorithms for real-time performance (e.g., Speech-to-Text, Voice Activity Detection, Noise Filtering, Emotion Detection, Text-to-Speech)
Integrate Large Language Models (LLMs) and emerging AI technologies into our pipelines
Opportunity to mentor and lead as the team grows

Salary range: Competitive salary and equity package
Qualifications or experience required:
Strong experience with real-time or concurrent programming (Elixir, Go, or similar)
PostgreSQL
Speech and audio processing
LLMs and AI (LangChain, Cohere, OpenAI, Anthropic, LLaMA)
Containerization (Docker/Kubernetes)
Experience with highly available production systems on cloud platforms (Azure, AWS, GCP)
Track record building and scaling production software
Ability to work autonomously and collaboratively in a remote startup environment
Passion for using technology to solve critical real-world problems
Bonus points for: Python, Node.js/TypeScript, Telephony (PSTN, SIP, PBX), WebRTC, vector databases (Pinecone, Qdrant, Chroma), mission-critical application experience, small team experience

What the successful job applicant will be working on:
Building and optimizing real-time voice AI features
Evolving system architecture for scale, security, and reliability
Integrating AI and LLMs into emergency response workflows
Full-stack feature development (backend and frontend)
Mentoring and technical leadership as the team grows

Position on remote work

Remote job: Yes
Remote restrictions: Open to candidates based in the US or Canada who can work Pacific or Eastern hours
Any other notes about your position on remote work: Fully remote, high autonomy, close collaboration with founders and technical team

About the interview process

Please send your resume to apply@callhyper.com with the subject line “Senior Software Developer.” Qualified candidates will be contacted for interviews, which may include technical discussions, problem-solving exercises, and meetings with founders and technical leads.

Further info
Ground-floor opportunity to shape the future of AI in government and emergency response
Significant technical autonomy and influence over architecture and technology choices
Work with a small, focused, and mission-driven team
Hyper is an equal opportunity employer and celebrates diversity
For questions or to apply, email apply@callhyper.com with the subject line “Senior Software Developer”
Careers

If you have questions or need more details, please reach out to apply@callhyper.com.